Editing the Access and Security Rights for a Portal User

You can edit portal access and security rights for users from the Managing Portal Users window. To edit access and security options for existing portal users, do the following:

  1. After logging in to your portal, click the Administration tab on the navigation panel.
  2. Select Setup > Manage portal users.
  3. Do either of the following as needed to locate users on this page:
  4. ClosedView a list of all users for a specific portal.

    1. In the Search portals box, begin typing the portal name. The system displays a list of portals with names that match the words you have typed. Select the correct portal from the list.
    2. Note: If the Search portals box does not display for you, click the arrow beside the Filter users box, and select Portal Name from the list. The Filter users box becomes the Search portals box.

    3. Click View. All client users for the selected portal display in the grid.
    4. Select the user in the grid, and then select Edit Selected in the button row at the bottom of the window.

    ClosedSearch for a specific portal user by email address.

    1. If the Filter users box is not displayed above the grid, click the down arrow beside the Search portals box, and then select Email Address from the list.
    2. Enter the email address you are searching for in the Filter users box.
    3. Click the Filter button. If you have permission to edit portal users, the User Information window for the user displays. If you do not have permission to edit portal users, the user displays in the grid for your information.

  5. Click the Portal Access and Security tab.
  6. To view a list of portals for which you want to set this user's access rights, do one of the following:
    • Select Show all portals to display a list of all the portals for which you have access rights.
    • Click Add Portal to use the Portal List window to select portals. ClosedTell me how to use the Portal List window.
      1. Begin typing the name of a portal in the Portal Name box. As you type, the system displays portal names that are possible matches.
      2. Select the portal you need from the available choices, and then click Add to add the portal to the list.
      3. Repeat the previous two steps as needed until all the needed portals are listed.
      4. Click OK.
  7. Do the following as needed to select portal Closedaccess and security options for this user:
    • Set access rights for one portal at a time. Change the access and security rights for an individual portal, and then click Save.
    • Set access rights for multiple portals at the same time. When you set access options for multiple portals at one time, you cannot select to provide client area access. Otherwise, the access rights you can select are the same as those for setting options one portal at a time. To update multiple portals, do the following:
      1. For each portal you want to update, select the box to the left of the Portal Name.
      2. Click Update Multiple.
      3. Change the selections as needed in the Update Multiples window.
      4. Click Save.